The information on this website and contained in all courses created and run by the Chilled Investor, including any conversations (written or verbal) that occur within courses, during the sale of courses and following courses is for educational and information purposes only. The chilled investor does not claim to give financial advice and you take on any investments at your own risk.
For customers
Copying, sharing and confidentiality
You agree not to share, distribute or sell course recordings (either as video or audio), downloadable materials including digital resources, workbooks and class notes and any worksheets, slides or any other materials created by me. Likewise, any discussions that happen within the courses between members of courses and/or myself are confidential and not to be shared outside the group.
Refunds
Group course: The chilled investor
You may have all fees paid returned to you for the first 10 days following payment.
Following this initial 10-day period, cancellations of bookings will not be accepted unless we are able to fill the place from a waiting list. If you’re unable to complete the course at that time, you can fulfill your attendance on a later version of the course or a similar course if this course is no longer running.
In the case that the course has already begun, we are not obligated to offer refunds once one third (33.3%) of the course has been completed.
If you leave the course after this period, or fail to attend all or any part of the course, no refund will be made and we will retain 100% of the payment.
All other courses and digital products
You may request a no questions asked refund within 14 days of purchase or any self-study or hybrid course. But we’d prefer it if you communicated why you’re not satisfied as we may be able to help! Please email if you would like a refund.